Everything you need to know about the product and billing.
question
answer
what are the duration of the trial lessons
it is 25 minutes
What is StudyNative?
StudyNative is an online language-learning platform that connects students with qualified tutors for personalised one-on-one lessons. You can choose a tutor based on your language, level, learning goals, availability and budget.
How do I find a tutor?
You can browse tutor profiles and compare their experience, teaching style, languages, availability and lesson prices. Choose the tutor who best matches your learning needs and book a lesson directly through the platform.
How long is a lesson?
StudyNative lessons are 25 or 50 minutes long. You can choose lesson times that fit your schedule and book lessons according to your learning goals.
Can I choose when I have my lessons?
Yes. You can choose a lesson time based on your tutor's available schedule. This makes it easy to fit language learning around your work, studies and other commitments.
Can I have a trial lesson before choosing a tutor?
Yes. You can book a first lesson with a tutor to see whether their teaching style and approach are right for you before continuing with regular lessons.
Can I change my tutor?
Yes. If you feel that another tutor would be a better match for your learning goals, you can choose a different tutor on StudyNative.
Can I learn if I am a complete beginner?
Absolutely. StudyNative is suitable for learners at all levels, including complete beginners. When choosing a tutor, you can look for someone experienced in teaching students at your level.
Can I prepare for an exam with StudyNative?
Yes. You can find tutors who specialise in exam preparation and choose a tutor based on the exam and skills you want to work on.
Can I cancel or reschedule a lesson?
Yes. Lessons can be cancelled or rescheduled according to StudyNative's cancellation policy. We recommend checking the applicable policy before making changes to a booking.
What do I need to take an online lesson?
All you need is a reliable internet connection and a device such as a computer, tablet or smartphone. You should also have a working microphone and, where possible, a camera so that you can communicate easily with your tutor.
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