Privacy Policy

Last updated: 2026/10/01

StudyNative respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what personal information we may collect when you use the StudyNative platform, how we use it, and the choices available to you.

1. Information We Collect

Depending on how you use StudyNative, we may collect information such as:

Account Information

When you create an account, we may collect information such as your name, email address, contact details and account login information.

Tutor Information

If you register as a tutor, we may collect information needed to create and manage your tutor profile, including your profile photo, biography, qualifications, teaching experience, languages, specialities, availability and pricing.

Tutor applications may also require additional information as part of our teacher selection and verification process.

Booking and Learning Information

We may collect information relating to your lessons, bookings, subscriptions, packages, tutor interactions and progress.

Communications

If you use StudyNative's messaging or support services, information contained in those communications may be processed in order to provide the service and respond to your requests.

Technical Information

When you use our website or platform, we may collect certain technical information needed to operate, maintain and improve the service.

2. How We Use Your Information

We use personal information for purposes including:

• Creating and managing your StudyNative account
• Connecting students with suitable tutors
• Facilitating lesson bookings and payments
• Providing and managing online lessons
• Communicating with students and tutors
• Providing customer support
• Monitoring and improving the quality of our services
• Managing tutor applications and profiles
• Providing progress-related services
• Maintaining the security and functionality of the platform
• Complying with applicable legal and regulatory requirements

We only seek to collect and use information for legitimate, specified purposes and to the extent necessary for those purposes.

3. Tutor Profiles and Marketing

StudyNative may use information included in a tutor's StudyNative profile for marketing and promotional purposes.

This may include information such as the tutor's name, profile photo, biography, qualifications, languages, teaching experience, specialities and other information displayed on their StudyNative profile.

Tutor profiles may appear on the StudyNative website, social media channels, advertisements and other promotional materials.

Tutors are informed of this use when registering with StudyNative.

4. Sharing Personal Information

StudyNative does not sell personal information to third parties.

We may share or provide access to personal information where necessary to operate the platform, provide our services, process payments, maintain technical systems, provide customer support, or comply with applicable legal obligations.

Where third-party service providers process personal information on our behalf, we take appropriate steps to ensure that the information is handled appropriately.

5. Protecting Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no online service can guarantee absolute security.

6. How Long We Keep Information

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and legal records, resolve disputes, enforce our agreements and comply with applicable legal obligations.

Specific retention periods may vary depending on the type of information and the purpose for which it is processed.

7. Your Rights

Subject to applicable Tunisian law, individuals may have rights concerning their personal information, including rights relating to access, correction and other forms of control over their personal data.

We may need to verify your identity before processing certain requests.

8. Children's Privacy

StudyNative may be used by younger learners where permitted by the platform and applicable law.

Where personal information relating to children is collected, we will handle it in accordance with applicable legal requirements and any additional safeguards that may apply.

9. Cookies and Similar Technologies

StudyNative may use cookies and similar technologies that are necessary for the operation, security and functionality of the website.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements.

When we make changes, we will update the "Last updated" date at the top of this page.

We encourage users to review this page periodically to remain informed about how StudyNative handles personal information.

11. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us: